Terms of Service
Last updated: October 18, 2026
1. Who this agreement is with
These Terms of Service ("Terms") are a legal agreement between you and Tempr Software LLC ("Tempr," "we," "us," or "our") governing your access to and use of Tempr's products and services: the Tempr extensions for Visual Studio, VS Code, and JetBrains IDEs ("Tempr Chat"), the Tempr command-line interface ("Tempr CLI"), the Tempr desktop application ("Tempr Code") once released, the Tempr Gateway API ("Tempr Gateway"), the Tempr customer portal, and related services (collectively, the "Service"). By installing, activating, accessing, or using any part of the Service, including by sending a request to the Tempr Gateway, you agree to these Terms. If you don't agree, don't use the Service.
2. What the Service is
Tempr is a bring-your-own-key (BYOK) platform for AI coding agents and model access. Tempr Chat, Tempr CLI, and Tempr Code provide an AI coding agent, chat, inline code completion, semantic code search, and related features in your IDE, your terminal, and a desktop application. Tempr Gateway provides an OpenAI-compatible API that your own applications can call. You supply your own API key(s) for the AI provider(s) you choose to use (for example a first-party provider like OpenAI, Anthropic, or Google, a cloud provider like AWS Bedrock or Azure OpenAI, an inference host like Together AI, or an aggregator like OpenRouter). Tempr relays your requests to the provider(s) you configure using your own key. The features, limits, and quotas available to you depend on your plan, as described on our pricing page.
3. Accounts and license keys
Certain features require a license key issued after you subscribe. You're responsible for keeping your license key, your Tempr Gateway API keys (including any virtual keys you create), and your portal account credentials confidential, and for all activity under your account and through your keys, including requests made with a key you have shared or failed to revoke. Let us know right away at contact@temprhq.io if you suspect unauthorized use.
If you use the Service on behalf of an organization, you represent that you have authority to bind it to these Terms. An organization's administrators can manage its members' access, keys, budgets, and usage, and can see usage and activity records for its members.
Your installation and use of the Tempr software is also governed by our End User License Agreement.
4. Subscriptions, billing, and trials
Paid plans are billed on a recurring basis through Stripe. Current plans, pricing, quotas, and trial terms are described on our pricing page and are subject to change; where pricing is marked limited-time, it applies for as long as you remain continuously subscribed, and may change for new or lapsed subscribers.
Where a plan includes a free trial (currently the Agents Standard and Pro plans, for 7 days), you'll be charged for the plan you selected if you don't cancel before the trial ends. The Tempr Gateway Free tier has no charge and stops serving requests once its monthly quota is reached.
Some plans include usage-based charges. On Tempr Gateway paid plans, requests beyond the plan's included quota for each billing period are billed at the overage rate shown on our pricing page, up to the overage cap set in your account (a default is applied, and you can change the cap or turn overage off in the portal). Once the cap is reached, or the quota is reached with overage turned off, further requests are refused until the next billing period or until you change your settings; refused requests are not charged. Usage-based charges are billed in arrears, on the invoice for the billing period in which they were incurred.
Per-seat plans are billed for the number of seats purchased on your account, whether or not each seat is assigned to a member. When you add or remove seats, the change may be prorated and charged or credited immediately.
You can upgrade, downgrade, or cancel at any time through your Stripe customer portal; cancellation takes effect at the end of your current billing period, and any usage-based charges already incurred remain payable.
5. No refunds
Except where required by law, payments are non-refundable, including partial subscription periods, unused trial time once a paid period has started, and downgrades mid-cycle. Cancel before your trial or renewal date if you don't want to be charged for the next period.
6. Bring-your-own-key and third-party providers
You are solely responsible for obtaining, paying for, and complying with the terms of any AI provider or aggregator account you connect to Tempr. We don't control, and aren't responsible for, the availability, output, pricing, or policies of any third-party provider. Your use of a provider's models through Tempr is also subject to that provider's own terms and acceptable-use policies.
7. Acceptable use
You agree not to use the Service to violate applicable law, infringe anyone's intellectual property or privacy rights, distribute malware, circumvent license or usage limits, or interfere with the Service's operation or other users' use of it.
8. Intellectual property
Tempr and its licensors retain all rights, title, and interest in the Service, including the extensions, the CLI, the desktop application, the Gateway, the portal, and the underlying software, excluding any code, prompts, or content you provide. You retain ownership of your own code and content.
9. Disclaimers
The Service, including any AI-generated output, is provided "as is" and "as available," without warranties of any kind, express or implied. AI-generated code and suggestions may be inaccurate or unsuitable for your use case; you're responsible for reviewing and testing anything the Service produces before relying on it.
10. Limitation of liability
To the maximum extent permitted by law, Tempr and its officers, employees, and licensors won't be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or revenue, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 3 months before the claim arose.
11. Termination
We may suspend or terminate your access to the Service if you violate these Terms or if required by law. You may stop using the Service and cancel your subscription at any time. You may also close your account on the Profile page of the customer portal: that ends your subscriptions straight away, with no refund for the rest of the period (see section 5), charges any Gateway overage not yet billed, and deletes your account and data as described in our Privacy Policy.
12. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you. Continued use of the Service after changes take effect means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
14. Contact
Questions about these Terms? Reach us at contact@temprhq.io.